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Terms Conditions That Govern Your mag4d Account

Every account on mag4d operates under these terms. Before you deposit via Touch 'n Go eWallet, Boost, or GrabPay or access any part of the lobby, read through what we expect and what you can expect from us in return.

Account eligibility appliesLocal payments coveredFair use policy enforcedChanges notified via accountSupport reachable for queries

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REACH US DIRECTLY

How to Contact Us About These Terms

Questions about what these terms mean for your account? Our support team handles term-related queries through live chat, email, and our in-app message channel. Whether you want to flag a clause, request an account review, or ask how a specific rule applies to your payment method, we respond through the same channel you use to reach us.

Live Chat Start a live chat session directly from the mag4d site or mobile browser. Our team reads term-related queries and account questions from the same queue.

Email Support Send a written query to our support email for anything that needs a documented response — account disputes, terms clarification, or formal requests about your data.

In-App Message Already logged in on mobile? Use the message icon inside your account to submit questions about these terms. Replies go back to the same thread so nothing gets lost.

What These Terms Actually Cover

mag4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms set out the rules between you and mag4d for everything connected to your account — how you open it, how you fund it, and how you use it. When you add funds through Touch 'n Go eWallet, Boost, or GrabPay, the transaction is subject

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to both our payment policy and the terms of your chosen wallet provider. Deposits made via DuitNow or FPX online banking fall under the same account-level rules. You are responsible for keeping your login credentials secure; any activity logged under your account is treated as yours.
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We reserve the right to suspend or close an account if we detect misuse, multiple registrations from the same device, or behaviour that conflicts with these terms. Access to certain features or game categories depends on where local law permits it — we do not override
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local jurisdiction rules. Changes to these terms are communicated through your registered account notification channel before they take effect. Continuing to use mag4d after a change is posted means you accept the updated version. If any clause is unclear, contact our support team before acting —
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do not assume.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY MATTERS

How We Handle Your Account Under These Terms

These terms are not just a legal formality — they shape how we manage your account, your data, and your access day to day. Players in Kuala Lumpur and across Malaysia expect the same consistent account experience whether they log in on a phone browser or switch to desktop mid-session. We hold to that consistency by applying these terms uniformly.

Data Handling

We collect only what is needed to run your account — login details, payment history via Touch 'n Go eWallet or Boost, and session data. Nothing is shared without a lawful basis.

Account Security

Your account is tied to one device session at a time by default. If we detect a login from an unrecognised device, a verification step kicks in before access is granted.

Data Retention

We keep account records for as long as your account is active and for a reasonable period after closure, in line with applicable rules in the regions where we operate.

Requesting Changes

To update your registered details or request a review of how your data is held, contact support through live chat or email. We aim to respond within a working window.

Common Questions About These Terms

These are the questions we hear most often when it comes to understanding how mag4d's terms apply to real account situations — payments, access, changes, and your rights as an account holder.

The mag4d account terms apply the same way regardless of which local wallet you use. Touch 'n Go eWallet, GrabPay, and Boost are all covered under the same payment policy within these terms.

We notify you before changes take effect through your account. If you do not accept the updated terms, contact support to discuss your options before the change date — continuing to use the account signals acceptance.

No. These terms permit one account per person. Multiple registrations from the same device or the same identity are treated as a breach and may result in account suspension pending review.

Submit a written request via email support or the in-app message channel. We will confirm receipt and process the request in line with the data-handling rules set out in these terms.

Access to specific game categories — including sports betting markets for Liga Super Malaysia and the English Premier League — depends on whether local law permits it in your region.

Contact our support team through live chat or email with your account details. We review suspension cases individually and aim to communicate the reason and any resolution path clearly.

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